Shipping Information
Get the gear you need,
when you need it.
When Will It Arrive?
We know you’re keen to get your new gear so we offer Express Shipping on all of our orders with Standard and Free Standard options depending on your order value. All order tracking information will be emailed to you.
| Delivery Option | Ordered By | Cost | ||
|---|---|---|---|---|
| AusPost Standard or TNT Est. Delivery Within 3-5 Business Days | If order before 2:00pm AEST | FREE Shipping For Orders Over $75 Shipping Calculated At Cart For Orders Below $75 | ||
| AusPost Express or TNT Express Est. Delivery Within 1-3 Business Days | If order before 2:00pm AEST | Express Shipping Calculated At Cart | ||
| Same Business Day Pickup Anytime Monday to Friday 9:00am to 4:30pm | Pickup Address: 2/12 Newspaper Place, Maroochydore QLD 4558 | |||
General Shipping Information (read full T&C’s here)
- Public Holidays
Shipping days do not include public holidays. - Sales Periods
There may be a dispatch delay of up to 2 business days during our sale periods. - Order Tracking
You will receive a shipping confirmation email when your order is dispatched. You can track your order by clicking the link in the email. - Customs and Duty Charges
Deliveries to countries outside Australia might incur customs or import taxes. These charges are to be paid by the customer. - Delivery Timeframes
Times listed above are estimates and to be used as a guide only and do not account for any delays with the carrier, that may occur outside of our control.
International Shipping Information
- We use Australia Post for our international shipping.
- Shipping is calculated in cart for all international orders.
Please note, this charge is for transport costs only and does not cover import liabilities that may be applied by the government of your destination country. Teralume Industries does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Please contact our Customer Support team if you have any questions before ordering.
